Customer Support

Need Help with Your Meter?

Our support team is available to assist you with technical issues, token problems, or usage queries. We’re committed to keeping your utilities running smoothly.

About us

Customer Support

Need Help with Your Meter?

Our support team is available to assist you with technical issues, token problems, or usage queries. We’re committed to keeping your utilities running smoothly.

Khanyisa Support

Support Options

☎️ Phone Support
 Call us on 0861 000 546 for help with token entry issues, low credit problems, or meter faults.

📧 Email Support
 Send your query to info@khanyisaprepaid.co.za and we’ll respond within 1 business day.

🕔 After-Hours Support
 For urgent issues outside of working hours, our support team is on standby.

How can we help?

We’re here to assist with everything from credit and token issues to load disconnections, meter errors, low credit, usage queries, and helping you find your nearest recharge point — so you’re never left in the dark.