Say Goodbye to Utility Disputes
Say Goodbye to Utility Disputes
For estates, sectional title schemes and HOAs, managing utilities can be messy. We make it simple: unit-by-unit visibility equals fewer disputes…
Managing utilities in residential schemes, whether apartment blocks, cluster estates, or sectional-title developments, is rarely simple. For a body corporate or homeowners’ association (HOA), the challenge is clear: keep billing fair, reduce admin, and protect shared revenue. That’s where we step in. Our tailored utility-management solutions are designed for these residential settings.
When one unit’s usage drives up costs for everyone, disputes are inevitable. Traditional bulk billing often leaves some owners subsidising others, creating frustration and mistrust. As Property24 explains, prepaid metering in sectional-title schemes means “occupiers are directly responsible for their own consumption … other members don’t have to pay inflated levies caused by overuse.” (stonewoodproperties.co.za). With Khanyisa’s prepaid sub-metering, each unit has its own usage visibility and accountability, giving everyone control and peace of mind.
Clarity also leads to control. Our smart meters and dashboards enable body corporates or estate managers to gain real-time visibility into water and electricity usage across the scheme. This helps detect leaks early, reduce admin, and build trust through transparency. Engineering News has noted that “prepaid sub-meters are an effective tool to prevent electricity account disputes” in multi-unit environments. (engineeringnews.co.za)
Revenue protection is another key factor. So, in most complexes, the bulk municipal meter covers all units, meaning that if one resident fails to pay, the entire scheme carries the cost. Our prepaid model ensures funds are collected before usage, eliminating arrears and reducing financial risk.
Importantly, the shift to prepaid must follow the right governance process. Under the Sectional Titles Schemes Management Act (STSMA), a special resolution may be needed to approve installation. Van Deventer & Van Deventer Attorneys notes that while prepaid systems “reduce arrears, improve fairness, and lessen admin,” compliance and communication with residents are essential. (vandeventers.law) Khanyisa Prepaid supports this transition end-to-end — providing legal guidance, installation, real-time data tools, and full usage allocation.
For trustees, managing agents, and HOA boards, Khanyisa Prepaid offers a simple proposition: fair billing, fewer disputes, reduced admin, and predictable cash flow — all while empowering residents to manage their own usage responsibly.
The Khanyisa Difference:
- Fair, usage-based billing – each unit pays only for what it consumes
- Real-time data and dashboards – transparent usage visibility for all
- Prepaid revenue model – payments collected upfront, risk reduced
- Built for body corporates and HOAs – scalable and compliant
- End-to-end support – from installation to resident engagement



